DoorDash Warns Users That Low Tips Can Result in Longer Wait Times.Photo:Alexi Rosenfeld/Getty
Alexi Rosenfeld/Getty
DoorDash is advising users to tip delivery people or expect a longer wait time for their food.
The food delivery service has been testing the efficacy of issuing a warning message for customers trying to leave a $0 tip for drivers,DoorDashconfirmed to PEOPLE.
“Dashers have full freedom to accept or reject offers based on what they view as valuable and rewarding," says DoorDash spokesperson Jenn Rosenberg.
Dasherscan see what customers are leaving for gratuity on their order and are more likely to accept an order with a tip.
Orders with no tip could potentially sit for longer at the restaurant, so now a pop-up will appear on the food delivery app if a user puts $0 in the tip amount. But this new in-app message might not be onDoorDashapps forever.
“This reminder screen is something that we’re currently testing to help create the best possible experience for all members of our community,” Rosenberg says in a statement. “As with anything we pilot, we look forward to closely analyzing the results and feedback."
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Earlier this week, a more unique restaurant policy made headlines.
Toccoa Riverside Restaurant in Georgia became the center of controversy when therestaurant’s parenting feeblew up onReddit.
There are several notes at the bottom of theBlue Ridge, Georgia restaurant’s food menuregardingetiquette and payment. There are more traditional suggestions like “be respectful to staff” but the one under fire reads: “Adult surcharge: For adults unable to parent $$$”
Many commenters claimed they wouldn’t dine at an establishment with that policy. Others noted that there is no exact price listed for the “adult surcharge.”
When Lyndsey Landmann visitedToccoa Riversidewith her family and friends earlier this month, their group was charged the $50 fee on their check for their children being “too loud."
“I remember thinking, ‘No way is this real,'" she toldToday.
The large group enjoyed the meal and Lyndsey recalled that the kids, all ranging in age from 3 to 8 years old, were “being so good. I even commented halfway through the meal, ‘I can’t believe how well-behaved they are.’”
According to Lyndsey, restaurant owner Tim Richter approached the table after they had finished dessert. He came over and talked about the “adult surcharge” and she initially thought he was going to compliment the families. Instead, Richter told them that there would be a $50 charge for the children being “too loud” and “running around outside.”
source: people.com
