Google has finally stepped up to the crustal plate to bid a support phone crinkle forNexus Oneowners . It ’s a necessary move , given thevolume of customer complaint , but it ’s also turned out to be a lustreless one .
https://gizmodo.com/nexus-ones-lousy-customer-support-shows-googles-weaknes-5446912
Nexus One owners can call ( 888 ) 48NEXUS between 4 am and 7 postmortem examination PST to speak with a real live mortal . regrettably , though , they ’ll only be able to get data on the position / transport information on your existing order . For technical support or repairs and returns , you ’ll still need to contact HTC client guardianship ( 1 - 888 - 216 - 4736 ) . For charge / service support , you ’ll still need to touch T - Mobile ( 1 - 877 - 453 - 1304 ) .
Google does n’t have to be its partners ’ keeper , and if I were a Nexus One owner I ’d rather have Google support than not . But it ’s still suffer to be terribly frustrating to have three distinct spot to move around when you ’ve become a Nexus One issue . [ GoogleviaCNET ]
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